Privacy Policy

Last Updated: 9 July 2026

At Sharleen Collins Academy, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

By using our website, completing one of our enquiry forms, or submitting your details through Facebook or Instagram Lead Ads, you agree to the terms of this Privacy Policy.

1. Who We Are

Sharleen Collins Academy is an Irish beauty education provider offering professional beauty and makeup training, online courses, workshops, and related educational services.

If you have any questions regarding this Privacy Policy or your personal information, please contact us using the details provided on our website.

2. Information We Collect

We may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Course interests
  • Business name (where applicable)
  • Information you provide through enquiry forms
  • Purchase history
  • Student account information
  • Communications between you and the Academy
  • Website usage information through cookies and analytics

If you purchase a course, payment information is processed securely by our payment providers. We do not store your full payment card details.

3. Information Collected Through Facebook & Instagram Lead Forms

When you complete one of our Facebook or Instagram Lead Forms, we may receive:

  • Your name
  • Email address
  • Phone number
  • Any additional information you choose to provide

This information is used to:

  • Respond to your enquiry
  • Provide course information
  • Contact you regarding your chosen course
  • Send brochures or pricing information
  • Add you to our email marketing list (only where you have given consent)

4. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Process course enrolments
  • Create your student account
  • Deliver online courses
  • Process payments
  • Provide customer support
  • Send important course updates
  • Improve our website and services
  • Send marketing emails where you have opted in
  • Meet our legal obligations

5. Email Marketing

If you subscribe to our mailing list or request information about our courses, we may send you:

  • Course information
  • Upcoming training dates
  • Promotions
  • Educational content
  • Academy news

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

6. Legal Basis for Processing

Under GDPR, we process your personal information because:

  • You have given consent.
  • It is necessary to fulfil a contract (such as enrolling you on a course).
  • We have a legitimate interest in improving and promoting our services.
  • We are required to comply with legal obligations.

7. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate our business, including providers of:

  • Website hosting
  • Learning management systems
  • Email marketing platforms
  • Payment processing
  • Customer support services
  • Analytics services

These providers only process your information on our behalf and in accordance with applicable data protection laws.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration.

While no online system can be guaranteed 100% secure, we work to keep your information protected.

9. How Long We Keep Your Information

We only keep your personal information for as long as necessary to:

  • Provide our services
  • Maintain student records
  • Meet legal and regulatory requirements
  • Resolve disputes
  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymised.

10. Cookies

Our website may use cookies to:

  • Improve your browsing experience
  • Analyse website traffic
  • Remember your preferences
  • Measure advertising performance

You can manage or disable cookies through your browser settings.

11. Your Rights

Under GDPR, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request a copy of your personal data (data portability)
  • Lodge a complaint with the Irish Data Protection Commission if you believe your rights have been breached.

12. Third-Party Links

Our website or social media may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any updates will be published on this page with the revised date.

14. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact Sharleen Collins Academy using the contact details available on our website.

We will respond to privacy requests as quickly as possible and in accordance with applicable data protection laws.